Assistant Property Manager Pay Rate 16/hr - The Rockbridge Group (orlando, florida) in Orlando, Florida For Sale
Company Description:
Rockbridge story begins in xxxx when we were created as FirstService Residential Realty to meet the unprecedented REO market demand. Quickly we became the largest property management servicer for banks, GSEs, and institutional investors. With our institutional:grade infrastructure and our local market specialists, we bridged the gap between landlord, resident, and financial institution.
With the expected decline in REO volume in xxxx, FirstService Residential Realty (FSRR) leveraged its institutional DNA to focus on its growing traditional multifamily and single family property management, becoming one of the only management companies serving both sectors. In xxxx, Greg Tolander, CEO, and John Miller, CFO, acquired FSRR from its parent company and rebranded it as The Rockbridge Group. Currently, we are entrusted with over 600M of assets in five states and nine submarkets across the country.
Through a firm commitment to our core values we continue to be flexible, innovative and consistent to deliver on our promises to all of our stakeholders, including clients, residents, vendors, employees and investors.
Job Description:
POSITION SUMMARY:
The Assistant Property Manager (APM) provides a wide variety of administrative support services for the Property Manager. The APM will be responsible to perform office work directly related to property management and the general business operations of Rockbridge. Some of the duties include but are not limited to general clerical, project based work and assuring all tenant inquiries have been dealt with in a timely matter.
POSITION RESPONSIBILITIES:
Office Assistance
-Assist the Property Manager to manage property
-Work with Property Manager to administer renewal program and works to maximize tenant renewals
-Prepares welcome packages for new and renewal tenants
-Oversees the tracking and response to tenant service requests
-Coordinates insurance requirements for properties and associated vendors
-Responsible for the development preparation and distribution of tenants' manuals, emergency procedures and other necessary formalized tenant communication
-Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Property Manager
-Responsible for ensuring positive tenant relations and complying with all reporting requirements
-Assist with creating, compiling, preparing, copying and distributing internal correspondence, memos, forms, agendas, presentations and reports in a timely matter
-Receive, coordinate resolution of and respond to incoming calls from customers/tenants, FSRR colleagues and calls from governmental entities
-Creates data:entry for new tenants
-Produces Resident Record in the Yardi system for new tenants
-Responds to all problems and concerns and ensures compliance with rules and regulations
-Responsible for assisting with coordinating marketing and leasing of property
-Prepare and maintain files
Additional Responsibilities
-Provides five:star customer service by attending to all calls and returning messages immediately
-Follows safety procedures and maintains a safe work environment
OPERATING SKILLS, KNOWLEDGE and ABILITIES:
Skills and Abilities
-Action and results:oriented, enthusiastic
-Resourceful, creative, decisive
-Strong customer service, communication and interpersonal skills required
-Excellent organizational skills
-Ability to deal effectively with a diversity of individuals at all organizational levels
-Positive, can:do attitude with a commitment to excellence
-Ability to meet stringent deadlines
Knowledge
-Computer proficiency to include Microsoft Office Applications
-Proficiency and working knowledge of YARDI software a plus
-Working knowledge of Sharepoint a plus
Experience/Education/Training
-Associate's Degree (A.A./A.S.) in Business or related field, or equivalent combination of education and experie
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