Retail Store Associate : Florida Mall 550 2016 - (orlando, florida) in Orlando, Florida For Sale
Country: United States Job Function: Retail (Store)
State / Province: Florida Position Type: Part time
City / Location: Orlando Brand: adidas
Relocation: No Selection
Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we're onto something.
If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There's a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.
At adidas, interesting, amazing and inspiring aren't just ideas. They are what we do every single day.
Purpose:
Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.
Key Accountabilities:
* Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
* Complies with store policies and procedures to maintain a safe shopping and working environment.
* Collaborates productively and respectfully with team members to meet or exceed store goals.
* Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
* Makes themselves available to support other team members when needed
Sales Associate
* Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
* Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
* Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
* Maintain an appealing, easy:to:shop environment for customer by consistently executing visual merchandising and housekeeping standards.
* Minimize loss by actively maintaining sales floor awareness while serving customers.
Cashier
* Completes sales transactions quickly and accurately while adhering to cash protection procedures
* Uses selling expertise to maximize opportunities at the cash desk to create add:on sales and build customer loyalty.
* Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
Stockroom
* Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
* Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
* Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Knowledge, Capabilities and Experience:
* Must possess and consistently exhibit the competencies relative to the position.
* Knowledge of customer service principles and processes.
* Ability to learn and adapt quickly in a fast paced environment.
* Ability to understand and carry out oral and/or written instructions and request clarification if needed.
* Demonstrates an inspirational attitude that contributes to a positive team environment.
* Ability to build and maintain effective working relationships team members.
* Well developed ability to speak, read, comprehend, and write English
* Ability to maintain reliable and consistent attendance
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